The content management and engagement tool offers a comprehensive suite of features designed to streamline community management and foster meaningful interactions.
One of its standout USPs is the ability to automate onboarding processes, allowing you to create up to ten unique welcome direct message sequences.
This feature can be managed by yourself, team members, or the integrated Cosy bot, simplifying the onboarding experience for new members.
The tool also facilitates effortless member engagement by automatically introducing community members to each other via direct messaging, strengthening the sense of community.
Another key feature is the customizable member directory, which enables you to create a searchable, up-to-date profile database without leaving Slack.
You can tailor profile fields, create profiles, and notify members when your directory is ready, making it easy for everyone to find and connect based on keywords or specific filters.
Content highlights are easily accessible through quick slash commands, surfacing the top engaging posts or identifying messages awaiting replies across channels.
On the moderation front, the tool offers intelligent detection of duplicate posts and abusive language, helping maintain a safe, respectful community environment without the need for extensive manual oversight.
Overall, this tool combines automation, personalization, content insight, and moderation into a powerful package for building and nurturing thriving online communities.