Octopods is a comprehensive communication platform designed to connect over 18 messaging channels such as WhatsApp, Telegram, Instagram, LINE, Viber, SMS, and WeChat directly with your Intercom or HubSpot inbox.
Its key unique selling points include seamless integration that creates native conversations within your existing CRM systems, allowing your team to engage with customers effortlessly without switching platforms.
Octopods offers rich media support enabling the sharing of images, videos, audio, documents, and GIFs, making interactions more dynamic and engaging.
It also empowers proactive outreach through customizable templates and ensures clean contact management via automatic contact matching to prevent duplicates.
Advanced features like tagging, saved replies, assignment rules, workflows, and AI-powered options streamline customer support, sales, and operations efforts.
Easy to set up with robust security guarantees, Octopods is an invaluable tool for teams seeking reliable multi-channel communication embedded directly into their CRM workflows.
