Opin is an innovative AI-driven customer feedback platform designed to help SaaS and eCommerce businesses better understand their customers’ needs and satisfaction levels.
With its powerful image input capabilities, users can easily upload visual feedback, screenshots, or other relevant images to enrich their insights.
The platform specializes in collecting key metrics such as Net Promoter Score, Customer Satisfaction Score, and Customer Effort Score, providing a comprehensive view of customer sentiment.
What sets Opin apart is its ability to automatically analyze and transform feedback into actionable insights, saving time and reducing manual effort.
Its user-friendly interface and advanced AI algorithms empower teams to identify trends, detect issues early, and make data-driven decisions to enhance customer experience.
Whether you’re looking to improve retention or optimize your product offerings, Opin offers a seamless solution to turn customer feedback into strategic growth opportunities.