Ordemio is an advanced AI-powered support agent designed specifically for SaaS and technology companies seeking to elevate their customer support operations.
Unlike one-size-fits-all solutions, Ordemio intelligently learns from your actual support data—including tickets, macros, documentation, and previous responses—enabling it to deliver precise, context-aware answers across multiple communication channels like Zendesk, Intercom, and email.
Its versatile modes include AI Copilot, which assists support agents with internal notes, and Fully Automated Agent, capable of handling tickets independently.
Ordemio’s smart features include spam tagging, draft generation, ticket resolution, and continuous improvement through human feedback.
The tool’s ability to adapt and learn helps reduce support workload significantly—companies have experienced up to a 70% decrease in ticket volume and a 50% faster response time.
Designed to integrate effortlessly into your existing workflow, Ordemio offers a scalable, efficient, and cost-effective way to enhance customer satisfaction and streamline support processes.