Zendang’s innovative AI tool is designed exclusively for the e-commerce sector, distinguishing itself from other solutions that are more generic or focused on the SaaS industry.
Its primary function is to integrate seamlessly with your Zendesk help center to enhance customer support efficiency.
Unlike traditional platforms where costs can soar—ranging from $600 to $1,200 monthly for handling approximately 1,000 support requests—Zendang offers a more cost-effective solution.
The cutting-edge My AskAI Zendesk app is available for just $99 per month, offering significant savings of nearly five times less than conventional rates.
This app not only automates responses to customer inquiries by utilizing the knowledge from your company documents and website but also ensures quality service by enabling handovers to human agents when the AI reaches its limits.
This dual capability ensures that your customer support is both optimized for speed and accuracy and backed by a human touch when needed.
The integration is straightforward and adds a layer of intelligent automation to your Zendesk environment, making it an ideal choice for e-commerce businesses looking to improve their customer support without incurring high costs.